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***PLEASE READ THIS SECTION CAREFULLY BEFORE MAKING A RESERVATION***

The credit card used to confirm your booking in our reservation system will not be charged unless Usva Spa Nordik has to apply its cancellation policy. Therefore, remember to bring a method of payment on the day of your visit to cover your fees. 

Make sure to call us should you have any questions or concerns (506-855-8782). We look forward to having you as our guest!

Prepare for your visit 1

HEALTH RECOMMENDATIONS

The thermal experience is not recommended during pregnancy. 

It is strongly recommended that you consult your healthcare professional before enjoying any of our services if you suffer from any of these particular health conditions: heart/circulation problems, high blood pressure / hypotension, cancer, diabetes or breathing issues. 

If you have any contagious diseases or active skin conditions, you are asked to refrain from visiting our facilities. 

Regretfully, due to the site's topography, we have had to build stairways leading to the thermal experience facilities. If you have a reduced mobility condition and you believe you could still enjoy our facilities, we ask that you call us in advance (506-855-8782) and we will be happy to evaluate with you the possibilities as each situation is unique. 

When entering one of our saunas, please stay away from heat sources (rocks, sauna heater and steam outlet) to avoid burns. In addition, the water vapor in the wet sauna settles on the floor and on the benches, so it is important to move carefully to avoid slipping and falling.


USVA LIABILITY

Weather conditions being out of Usva Spa Nordik's control, no financial compensation will be offered if pools, saunas, or other facilities are temporarily closed. Please note that these decisions are made for your own safety. 

Usva Spa Nordik is released from all responsibility for any lost, forgotten, damaged or stolen items on our site (including the parking lot). 

Usva Spa Nordik is not responsible for any lost gift card. If you wish to make use of your gift card, please present it when checking in at the reception desk.

CANCELLATION POLICY

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the schedule that could have been filled by another guest. As such, we require 24 hours notice for any cancellations or changes to your appointment. Guests who provide less than 24 hours notice, or miss their appointment, will be charged a fee equal to the total amount per reserved service and/or 50% of the thermal experience rate to the credit card used to make the reservation. 

Guests who have booked a treatment (such as massage, facial, pressotherapy, etc.) and arrive late will be seen for the remainder of their appointment time only and will be required to pay the full amount of their treatment. 




***Usva Spa Nordik reserves the right to ask guests to leave the premises if our policies are not respected, without compensation. This can lead, in some cases, to a ban on future access to the site.***



I UNDERSTAND AND ACCEPT THESE POLICIES AND WILL COMPLY WITH THEM WHEN VISITING USVA SPA NORDIK.
I AM NOW READY TO BOOK MY USVA EXPERIENCE!


BOOK HERE