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Thermal Experience

A reservation is required to access the thermal experience.
The thermal experience consists of alternating hot, cold and rest to eliminate toxins, stimulate blood circulation and increase the heart rate to feel a sense of well-being.

It is recommended to repeat this cycle 3 to 4 times for an optimal thermal experience.
  • 1 dry sauna
  • 1 steam sauna
  • 1 outdoor hot pool
  • 1 outdoor cold pool
  • Indoor and outdoor relaxation areas
  • A cafe
  • A terrace with panoramic views of the Moncton area
  • 5 treatment rooms
The thermal experience takes place year-round, rain or shine. However, in case of a storm, the baths may be closed temporarily.
We provide 2 towels per guest as well as a locker. You must bring your bathing suit and beach sandals. You can also bring your bathrobe or rent one at the reception desk. We recommend bringing a reusable water bottle (no glass container); water fountains are available on the site.

We also suggest to bring a book, sunglasses, and sunscreen in the summer. In winter, also bring a tuque.

COVID -19 update : Please bring a mask or face covering
The site is reserved for people aged 16 and over, with the exception of family days where we welcome children from the age of 5.
Yes, we offer some treatments that are safe for pregnant women, such as facials, future mom massages and yoga sessions. However, the thermal experience is not recommended during the entire pregnancy.
  • It is important to stay hydrated throughout your experience. Water fountains are available near the locker rooms to fill your reusable bottles.
  • It is important to listen to your body and respect your limits.
  • Thermotherapy is not recommended for pregnant women.
  • It is strongly recommended that you consult your health-care professional before visiting if you suffer from any particular health conditions such as heart problems, high blood pressure / hypotension, diabetes or breathing problems.

Our Services

  • Do I have to book a treatment in advance?

    It is mandatory to book for all treatments with a credit card number (MasterCard or Visa). You can book online or at our location.
  • Is the thermal experience included with the purchase of a treatment?

    At Usva, we offer you the choice to come for a treatment only, or for a package that includes the thermal experience. Visit our rates sections to find out more!
  • Is there a minimum age to enjoy your services?

    Yes, all our treatments are for guests at least 16 years old.
  • What is your cancellation policy?

    No cancellations or changes less than 24 hours before the appointment. If you need to cancel or make changes within 24 hours of your appointment, the total amount per reserved service will be charged to your credit card. 
  • Do you issue receipts for insurance?

    If you are wish to get an insurance receipt, choose a therapeutic massage performed by one of our registered massage therapists. We do not offer direct billing.

    Nonetheless, no insurance receipt will be provided if payment of massage is made with a gift card.
  • Is it necessary to fully undress to receive a massage?

    All our service providers work professionally, with the utmost respect for each individual. Be assured that you will be covered at all times by a sheet to respect your privacy. Only the area to be massaged is uncovered. It is best to receive a massage when no clothes are worn, but we respect the choice of our customers who prefer to keep their underwear.

Gift Cards

  • Will my gift card expire?

    Usva Spa Nordik gift cards do not expire.

    Promotional gift cards do expire after 1 year of their date of issue.
     

Other

  • What are your opening hours?

    Our hours of operation are reduced due to Covid-19. We hope to go back soon to our regular schedule!

    Monday – closed
    Tuesday –10am to 5pm
    Wednesday – 10am to 5pm
    Thursday – 10am to 5pm
    Friday – 10am to 9pm
    Saturday – 10am to 5pm
    Sunday – Pop Up Events (availability pending)

    Statutory Holidays: Saturday schedule
  • Can we eat on site?

    Please note that no food can be brought to the site. Our Usva Cafe is available for the purchase of food and refreshments.
  • Do you offer accommodations?

    No, but you can visit our “Partnership - hotels” section for a list of hotels in the surroundings.